{"id":392,"date":"2020-05-27T15:10:18","date_gmt":"2020-05-27T18:10:18","guid":{"rendered":"http:\/\/www.paketcargo.cl\/web\/?page_id=392"},"modified":"2026-02-27T11:39:39","modified_gmt":"2026-02-27T14:39:39","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/www.paketcargo.cl\/web\/preguntas-frecuentes\/","title":{"rendered":"Preguntas Frecuentes"},"content":{"rendered":"<div  class=\"tatsu-F2s0IIifg tatsu-section  tatsu-section-custom-height tatsu-bg-overlay   tatsu-clearfix\" data-title=\"\"  data-headerscheme=\"background--dark\"><div class = \"tatsu-custom-height-wrap\"><div class='tatsu-section-pad clearfix' data-padding='{\"d\":\"90px 0% 90px 0%\"}' data-padding-top='90px'><div class=\"tatsu-row-wrap  tatsu-wrap tatsu-row-one-col tatsu-row-has-one-cols tatsu-medium-gutter tatsu-reg-cols  tatsu-clearfix tatsu-fp_AXXjytd\" ><div  class=\"tatsu-row \" ><div  class=\"tatsu-column  tatsu-column-no-bg tatsu-one-col tatsu-column-image-none tatsu-column-effect-none  tatsu-u2AJRHLu7s\"  data-parallax-speed=\"0\" style=\"\"><div class=\"tatsu-column-inner \" ><div class=\"tatsu-column-pad-wrap\"><div class=\"tatsu-column-pad\" ><div  class=\"tatsu-module tatsu-inline-text clearfix tatsu-MrIeGLdRwZ   \" ><style>.tatsu-MrIeGLdRwZ .tatsu-inline-text-inner{width: 70%;text-align: center;border-color: rgba(255,255,255,0); }<\/style><div class=\"tatsu-inline-text-inner tatsu-align-center\">\n<h1 style=\"text-align: center;\"><span style=\"color: #ffffff; font-size: 40px;\">PREGUNTAS FRECUENTES<\/span><\/h1>\n<\/div><\/div><\/div><\/div><div class = \"tatsu-column-bg-image-wrap\"><div class = \"tatsu-column-bg-image\" ><\/div><\/div><\/div><style>.tatsu-row > .tatsu-u2AJRHLu7s.tatsu-column{width: 100%;}.tatsu-u2AJRHLu7s.tatsu-column > .tatsu-column-inner{border-color: rgba(255,255,255,0); }.tatsu-u2AJRHLu7s.tatsu-column > .tatsu-column-inner > .tatsu-column-overlay{mix-blend-mode: none;}.tatsu-u2AJRHLu7s > .tatsu-column-inner > .tatsu-top-divider{z-index: 9999;}.tatsu-u2AJRHLu7s > .tatsu-column-inner > .tatsu-bottom-divider{z-index: 9999;}.tatsu-u2AJRHLu7s > .tatsu-column-inner > .tatsu-left-divider{z-index: 9999;}.tatsu-u2AJRHLu7s > .tatsu-column-inner > .tatsu-right-divider{z-index: 9999;}<\/style><\/div><\/div><\/div><\/div><div class=\"tatsu-section-background-wrap\"><div class = \"tatsu-section-background\" ><\/div><\/div><div class=\"tatsu-overlay tatsu-section-overlay\"><\/div><\/div><style>.tatsu-F2s0IIifg.tatsu-section{background-color: rgba(8,61,119,0.7);}.tatsu-F2s0IIifg .tatsu-section-background{background-image: url(http:\/\/www.paketcargo.cl\/web\/wp-content\/uploads\/2020\/05\/ahumada-cargo-preguntas-frecuentes-call-center-envios.png);background-repeat: no-repeat;background-attachment: scroll;background-position: center center;background-size: cover;}.tatsu-F2s0IIifg .tatsu-bg-blur{background-repeat: no-repeat;background-attachment: scroll;background-position: center center;background-size: cover;}.tatsu-F2s0IIifg{border-color: rgba(255,255,255,0); }.tatsu-F2s0IIifg .tatsu-section-pad{padding: 90px 0% 90px 0%;}.tatsu-F2s0IIifg > .tatsu-bottom-divider{z-index: 9999;}.tatsu-F2s0IIifg > .tatsu-top-divider{z-index: 9999;}.tatsu-F2s0IIifg .tatsu-section-overlay{background: rgba(8,61,119,0.5);mix-blend-mode: normal;}.tatsu-F2s0IIifg .tatsu-custom-height-wrap{align-items: center;min-height: 50vh;}<\/style><\/div><div  class=\"tatsu-6XlphOvdA tatsu-section    tatsu-clearfix\" data-title=\"\"  data-headerscheme=\"background--dark\"><div class='tatsu-section-pad clearfix' data-padding='{\"d\":\"91px 0px 90px 0px\"}' data-padding-top='91px'><div class=\"tatsu-row-wrap  tatsu-wrap tatsu-row-one-col tatsu-row-has-one-cols tatsu-medium-gutter tatsu-reg-cols  tatsu-clearfix tatsu-2eEzjvV0nA\" ><style>.tatsu-2eEzjvV0nA.tatsu-row-wrap{border-color: rgba(255,255,255,0); }<\/style><div  class=\"tatsu-row \" ><div  class=\"tatsu-column  tatsu-bg-overlay tatsu-one-col tatsu-column-image-none tatsu-column-effect-none  tatsu-gs_mwa8My\"  data-parallax-speed=\"0\" style=\"\"><div class=\"tatsu-column-inner \" ><div class=\"tatsu-column-pad-wrap\"><div class=\"tatsu-column-pad\" ><div  class=\"tatsu-module tatsu-text-block-wrap tatsu-lX1HYE63V  \"><div class=\"tatsu-text-inner tatsu-align-center  clearfix\" ><style>.tatsu-lX1HYE63V.tatsu-text-block-wrap .tatsu-text-inner{width: 100%;text-align: left;border-color: rgba(255,255,255,0); }<\/style>\n<h2 style=\"text-align: center;\"><span style=\"color: #083d77;\">\u00bfTienes dudas o consultas? Para eso hemos preparado esta secci\u00f3n<\/span><br \/>\n<span style=\"color: #083d77;\">con todas las preguntas que frecuentemente nos realizan nuestros clientes.\u00a0<\/span><\/h2>\n<\/div><\/div><\/div><\/div><div class = \"tatsu-column-bg-image-wrap\"><div class = \"tatsu-column-bg-image\" ><\/div><\/div><div class=\"tatsu-overlay tatsu-column-overlay tatsu-animate-none\" ><\/div><\/div><style>.tatsu-row > .tatsu-gs_mwa8My.tatsu-column{width: 100%;}.tatsu-gs_mwa8My.tatsu-column > .tatsu-column-inner{border-color: rgba(255,255,255,0); }.tatsu-gs_mwa8My.tatsu-column > .tatsu-column-inner > .tatsu-column-overlay{mix-blend-mode: normal;}.tatsu-gs_mwa8My > .tatsu-column-inner > .tatsu-top-divider{z-index: 9999;}.tatsu-gs_mwa8My > .tatsu-column-inner > .tatsu-bottom-divider{z-index: 9999;}.tatsu-gs_mwa8My > .tatsu-column-inner > .tatsu-left-divider{z-index: 9999;}.tatsu-gs_mwa8My > .tatsu-column-inner > .tatsu-right-divider{z-index: 9999;}@media only screen and (max-width:1377px) {.tatsu-row > .tatsu-gs_mwa8My.tatsu-column{width: 100%;}}@media only screen and (min-width:768px) and (max-width: 1024px) {.tatsu-row > .tatsu-gs_mwa8My.tatsu-column{width: 100%;}}@media only screen and (max-width: 767px) {.tatsu-row > .tatsu-gs_mwa8My.tatsu-column{width: 100%;}}<\/style><\/div><\/div><\/div><\/div><div class=\"tatsu-section-background-wrap\"><div class = \"tatsu-section-background\" ><\/div><\/div><style>.tatsu-6XlphOvdA.tatsu-section{background-color: rgba(255,255,255,1);}.tatsu-6XlphOvdA{border-color: rgba(255,255,255,0); }.tatsu-6XlphOvdA .tatsu-section-pad{padding: 91px 0px 90px 0px;}.tatsu-6XlphOvdA > .tatsu-bottom-divider{z-index: 9999;}.tatsu-6XlphOvdA > .tatsu-top-divider{z-index: 9999;}<\/style><\/div><div  class=\"tatsu-_4W3_jvuWI tatsu-section  tatsu-bg-overlay   tatsu-clearfix\" data-title=\"\"  data-headerscheme=\"background--dark\"><div class='tatsu-section-pad clearfix' data-padding='{\"d\":\"0px 0px 0px 0px\"}' data-padding-top='0px'><div class=\"tatsu-row-wrap  tatsu-wrap tatsu-row-has-one-half tatsu-row-has-two-cols tatsu-medium-gutter tatsu-reg-cols  tatsu-clearfix tatsu-q989OiclAS\" ><style>.tatsu-q989OiclAS.tatsu-row-wrap{border-color: rgba(255,255,255,0); }<\/style><div  class=\"tatsu-row \" ><div  class=\"tatsu-column  tatsu-bg-overlay tatsu-one-half tatsu-column-image-none tatsu-column-effect-none  tatsu-FFjFYQYDp\"  data-parallax-speed=\"0\" style=\"\"><div class=\"tatsu-column-inner \" ><div class=\"tatsu-column-pad-wrap\"><div class=\"tatsu-column-pad\" >            <div  class = \"tatsu-interactive-box tatsu-module  tatsu-3a_j6gzki tatsu-interactive-box-flip tatsu-interactive-box-flip-horizontal tatsu-interactive-box-align-center\" >\n                <style>.tatsu-3a_j6gzki .tatsu-interactive-box-title{color: rgba(255,255,255,1) ;}.tatsu-3a_j6gzki .tatsu-interactive-box-icon{font-size: 30px;color: #000000 ;}.tatsu-3a_j6gzki .tatsu-interactive-box-front{border-radius: 4px;background: rgba(253,126,32,1);box-shadow: 0 1px 6px 0 rgba(0,0,0,0.1);}.tatsu-3a_j6gzki .tatsu-interactive-box-back{border-radius: 4px;background: rgba(253,126,32,1);background: rgba(8,61,119,1);}.tatsu-3a_j6gzki .tatsu-interactive-box-content{color: rgba(255,255,255,1) ;}<\/style>                                                    <div class = \"tatsu-interactive-box-flip-wrap\">\n                        <div class = \"tatsu-interactive-box-front tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-header\">\n                                <div class = \"tatsu-interactive-box-icon\">\n                                    <i class = \"tatsu-icon \">\n                                    <\/i>\n                                <\/div>\n                                <div class = \"tatsu-interactive-box-title \">\n                                    \u00bfQue productos puedo transportar en Paket Cargo?                                <\/div>\n                            <\/div>\n                        <\/div>\n                        <div class = \"tatsu-interactive-box-back tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-content\">\n                                \n<p>Todo tipo de productos, con excepci\u00f3n de bultos inflamables, corrosivos y mercanc\u00edas peligrosas,\u00a0 tales como: explosivos, gases comprimidos, l\u00edquidos y s\u00f3lidos inflamables, sustancias comburentes, sustancias t\u00f3xicas e infecciosas, materiales radioactivos y corrosivos. Armamento, municiones y animales.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                            <\/div>\n        <div  class=\"tatsu-empty-space  tatsu-qMaOS18ca  \" ><style>.tatsu-qMaOS18ca.tatsu-empty-space{height: 10px;}<\/style><\/div>            <div  class = \"tatsu-interactive-box tatsu-module  tatsu-3HDThNfcL tatsu-interactive-box-flip tatsu-interactive-box-flip-horizontal tatsu-interactive-box-align-center\" >\n                <style>.tatsu-3HDThNfcL .tatsu-interactive-box-title{color: rgba(255,255,255,1) ;}.tatsu-3HDThNfcL .tatsu-interactive-box-icon{font-size: 30px;color: #000000 ;}.tatsu-3HDThNfcL .tatsu-interactive-box-front{border-radius: 4px;background: rgba(253,126,32,1);box-shadow: 0 1px 6px 0 rgba(0,0,0,0.1);}.tatsu-3HDThNfcL .tatsu-interactive-box-back{border-radius: 4px;background: rgba(253,126,32,1);background: rgba(8,61,119,1);}.tatsu-3HDThNfcL .tatsu-interactive-box-content{color: rgba(255,255,255,1) ;}<\/style>                                                    <div class = \"tatsu-interactive-box-flip-wrap\">\n                        <div class = \"tatsu-interactive-box-front tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-header\">\n                                <div class = \"tatsu-interactive-box-icon\">\n                                    <i class = \"tatsu-icon \">\n                                    <\/i>\n                                <\/div>\n                                <div class = \"tatsu-interactive-box-title \">\n                                    \u00bfPuedo enviar encomiendas de cualquier tama\u00f1o y peso?                                <\/div>\n                            <\/div>\n                        <\/div>\n                        <div class = \"tatsu-interactive-box-back tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-content\">\n                                \n<p>Se pueden enviar encomiendas de cualquier tama\u00f1o. En el caso de que su encomienda exceda los 250 kg o las medidas: 180 cm x 180 cm x 180 cm, debe avisar a la sucursal. (Peso m\u00e1ximo de carga: 1.000 kg).<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                            <\/div>\n        <div  class=\"tatsu-empty-space  tatsu-M52Cp7EOt  \" ><style>.tatsu-M52Cp7EOt.tatsu-empty-space{height: 10px;}<\/style><\/div>            <div  class = \"tatsu-interactive-box tatsu-module  tatsu-0bZ2k1CwU tatsu-interactive-box-flip tatsu-interactive-box-flip-horizontal tatsu-interactive-box-align-center\" >\n                <style>.tatsu-0bZ2k1CwU .tatsu-interactive-box-title{color: rgba(255,255,255,1) ;}.tatsu-0bZ2k1CwU .tatsu-interactive-box-icon{font-size: 30px;color: #000000 ;}.tatsu-0bZ2k1CwU .tatsu-interactive-box-front{border-radius: 4px;background: rgba(253,126,32,1);box-shadow: 0 1px 6px 0 rgba(0,0,0,0.1);}.tatsu-0bZ2k1CwU .tatsu-interactive-box-back{border-radius: 4px;background: rgba(253,126,32,1);background: rgba(8,61,119,1);}.tatsu-0bZ2k1CwU .tatsu-interactive-box-content{color: rgba(255,255,255,1) ;}<\/style>                                                    <div class = \"tatsu-interactive-box-flip-wrap\">\n                        <div class = \"tatsu-interactive-box-front tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-header\">\n                                <div class = \"tatsu-interactive-box-icon\">\n                                    <i class = \"tatsu-icon \">\n                                    <\/i>\n                                <\/div>\n                                <div class = \"tatsu-interactive-box-title \">\n                                    \u00bfPuede ir un tercero a retirar mi encomienda?                                <\/div>\n                            <\/div>\n                        <\/div>\n                        <div class = \"tatsu-interactive-box-back tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-content\">\n                                \n<p>Puede acudir un tercero, pero debe presentar un poder simple que lo autorice en reemplazo del titular del paquete y copia de la C\u00e9dula de Identidad del destinatario.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                            <\/div>\n        <div  class=\"tatsu-empty-space  tatsu-q7o3nAoFXe  \" ><style>.tatsu-q7o3nAoFXe.tatsu-empty-space{height: 10px;}<\/style><\/div>            <div  class = \"tatsu-interactive-box tatsu-module  tatsu-ZPlqIiWe0 tatsu-interactive-box-flip tatsu-interactive-box-flip-horizontal tatsu-interactive-box-align-center\" >\n                <style>.tatsu-ZPlqIiWe0 .tatsu-interactive-box-title{color: rgba(255,255,255,1) ;}.tatsu-ZPlqIiWe0 .tatsu-interactive-box-icon{font-size: 30px;color: #000000 ;}.tatsu-ZPlqIiWe0 .tatsu-interactive-box-front{border-radius: 4px;background: rgba(253,126,32,1);box-shadow: 0 1px 6px 0 rgba(0,0,0,0.1);}.tatsu-ZPlqIiWe0 .tatsu-interactive-box-back{border-radius: 4px;background: rgba(253,126,32,1);background: rgba(8,61,119,1);}.tatsu-ZPlqIiWe0 .tatsu-interactive-box-content{color: rgba(255,255,255,1) ;}<\/style>                                                    <div class = \"tatsu-interactive-box-flip-wrap\">\n                        <div class = \"tatsu-interactive-box-front tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-header\">\n                                <div class = \"tatsu-interactive-box-icon\">\n                                    <i class = \"tatsu-icon \">\n                                    <\/i>\n                                <\/div>\n                                <div class = \"tatsu-interactive-box-title \">\n                                    \u00bfQu\u00e9 es una Sucursal Paket Cargo?                                <\/div>\n                            <\/div>\n                        <\/div>\n                        <div class = \"tatsu-interactive-box-back tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-content\">\n                                \n<p>Es una agencia de recepci\u00f3n y env\u00edo de carga.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                            <\/div>\n        <div  class=\"tatsu-empty-space  tatsu-du1aMgLHZ  \" ><style>.tatsu-du1aMgLHZ.tatsu-empty-space{height: 10px;}<\/style><\/div>            <div  class = \"tatsu-interactive-box tatsu-module  tatsu-ZJ97EXbhQs tatsu-interactive-box-flip tatsu-interactive-box-flip-horizontal tatsu-interactive-box-align-center\" >\n                <style>.tatsu-ZJ97EXbhQs .tatsu-interactive-box-title{color: rgba(255,255,255,1) ;}.tatsu-ZJ97EXbhQs .tatsu-interactive-box-icon{font-size: 30px;color: #000000 ;}.tatsu-ZJ97EXbhQs .tatsu-interactive-box-front{border-radius: 4px;background: rgba(253,126,32,1);box-shadow: 0 1px 6px 0 rgba(0,0,0,0.1);}.tatsu-ZJ97EXbhQs .tatsu-interactive-box-back{border-radius: 4px;background: rgba(253,126,32,1);background: rgba(8,61,119,1);}.tatsu-ZJ97EXbhQs .tatsu-interactive-box-content{color: rgba(255,255,255,1) ;}<\/style>                                                    <div class = \"tatsu-interactive-box-flip-wrap\">\n                        <div class = \"tatsu-interactive-box-front tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-header\">\n                                <div class = \"tatsu-interactive-box-icon\">\n                                    <i class = \"tatsu-icon \">\n                                    <\/i>\n                                <\/div>\n                                <div class = \"tatsu-interactive-box-title \">\n                                    \u00bfEs obligatorio declarar el contenido de la encomienda?                                <\/div>\n                            <\/div>\n                        <\/div>\n                        <div class = \"tatsu-interactive-box-back tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-content\">\n                                \n<p>S\u00ed, en el caso de que su encomienda tenga un valor superior a $30.000 pesos, usted debe adjuntar un documento de respaldo que acredite valor de su encomienda. Las pol\u00edticas de la empresa indican que el monto m\u00e1ximo a declarar es de $30.000.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                            <\/div>\n        <div  class=\"tatsu-empty-space  tatsu-ytMG2LBkw  \" ><style>.tatsu-ytMG2LBkw.tatsu-empty-space{height: 10px;}<\/style><\/div>            <div  class = \"tatsu-interactive-box tatsu-module  tatsu-g-AhbGIzmS tatsu-interactive-box-flip tatsu-interactive-box-flip-horizontal tatsu-interactive-box-align-center\" >\n                <style>.tatsu-g-AhbGIzmS .tatsu-interactive-box-title{color: rgba(255,255,255,1) ;}.tatsu-g-AhbGIzmS .tatsu-interactive-box-icon{font-size: 30px;color: #000000 ;}.tatsu-g-AhbGIzmS .tatsu-interactive-box-front{border-radius: 4px;background: rgba(253,126,32,1);box-shadow: 0 1px 6px 0 rgba(0,0,0,0.1);}.tatsu-g-AhbGIzmS .tatsu-interactive-box-back{border-radius: 4px;background: rgba(253,126,32,1);background: rgba(8,61,119,1);}.tatsu-g-AhbGIzmS .tatsu-interactive-box-content{color: rgba(255,255,255,1) ;}<\/style>                                                    <div class = \"tatsu-interactive-box-flip-wrap\">\n                        <div class = \"tatsu-interactive-box-front tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-header\">\n                                <div class = \"tatsu-interactive-box-icon\">\n                                    <i class = \"tatsu-icon \">\n                                    <\/i>\n                                <\/div>\n                                <div class = \"tatsu-interactive-box-title \">\n                                    \u00bfPuedo pedir un retiro a domicilio?                                <\/div>\n                            <\/div>\n                        <\/div>\n                        <div class = \"tatsu-interactive-box-back tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-content\">\n                                \n<p>S\u00ed, a trav\u00e9s de nuestros canales de comunicaci\u00f3n, v\u00eda tel\u00e9fono de sucursales, whatsapp o nuestro correo <a href=\"mailto:contacto@paketcargo.cl\">contacto@paketcargo.cl<\/a>. Este servicio es dentro de 24 horas.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                            <\/div>\n        <\/div><\/div><div class = \"tatsu-column-bg-image-wrap\"><div class = \"tatsu-column-bg-image\" ><\/div><\/div><div class=\"tatsu-overlay tatsu-column-overlay tatsu-animate-none\" ><\/div><\/div><style>.tatsu-row > .tatsu-FFjFYQYDp.tatsu-column{width: 50%;}.tatsu-FFjFYQYDp.tatsu-column > .tatsu-column-inner{border-color: rgba(255,255,255,0); }.tatsu-FFjFYQYDp.tatsu-column > .tatsu-column-inner > .tatsu-column-overlay{mix-blend-mode: normal;}.tatsu-FFjFYQYDp > .tatsu-column-inner > .tatsu-top-divider{z-index: 9999;}.tatsu-FFjFYQYDp > .tatsu-column-inner > .tatsu-bottom-divider{z-index: 9999;}.tatsu-FFjFYQYDp > .tatsu-column-inner > .tatsu-left-divider{z-index: 9999;}.tatsu-FFjFYQYDp > .tatsu-column-inner > .tatsu-right-divider{z-index: 9999;}@media only screen and (max-width:1377px) {.tatsu-row > .tatsu-FFjFYQYDp.tatsu-column{width: 50%;}}@media only screen and (min-width:768px) and (max-width: 1024px) {.tatsu-row > .tatsu-FFjFYQYDp.tatsu-column{width: 50%;}}@media only screen and (max-width: 767px) {.tatsu-row > .tatsu-FFjFYQYDp.tatsu-column{width: 100%;}}<\/style><\/div><div  class=\"tatsu-column  tatsu-bg-overlay tatsu-one-half tatsu-column-image-none tatsu-column-effect-none  tatsu-aOyy8KN_KE\"  data-parallax-speed=\"0\" style=\"\"><div class=\"tatsu-column-inner \" ><div class=\"tatsu-column-pad-wrap\"><div class=\"tatsu-column-pad\" >            <div  class = \"tatsu-interactive-box tatsu-module  tatsu-gbihEb7qh tatsu-interactive-box-flip tatsu-interactive-box-flip-horizontal tatsu-interactive-box-align-center\" >\n                <style>.tatsu-gbihEb7qh .tatsu-interactive-box-title{color: rgba(255,255,255,1) ;}.tatsu-gbihEb7qh .tatsu-interactive-box-icon{font-size: 30px;color: #000000 ;}.tatsu-gbihEb7qh .tatsu-interactive-box-front{border-radius: 4px;background: rgba(253,126,32,1);box-shadow: 0 1px 6px 0 rgba(0,0,0,0.1);}.tatsu-gbihEb7qh .tatsu-interactive-box-back{border-radius: 4px;background: rgba(253,126,32,1);background: rgba(8,61,119,1);}.tatsu-gbihEb7qh .tatsu-interactive-box-content{color: rgba(255,255,255,1) ;}<\/style>                                                    <div class = \"tatsu-interactive-box-flip-wrap\">\n                        <div class = \"tatsu-interactive-box-front tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-header\">\n                                <div class = \"tatsu-interactive-box-icon\">\n                                    <i class = \"tatsu-icon \">\n                                    <\/i>\n                                <\/div>\n                                <div class = \"tatsu-interactive-box-title \">\n                                    \u00bfQu\u00e9 servicios se comercializan en nuestras sucursales?                                <\/div>\n                            <\/div>\n                        <\/div>\n                        <div class = \"tatsu-interactive-box-back tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-content\">\n                                \n<p>En nuestras sucursales puedes contratar el servicio de traslado de encomiendas entre la V Regi\u00f3n y la Regi\u00f3n Metropolitana.<br \/>Puedes hacerlo a trav\u00e9s de todo tipo de pago. Al contado, Transbank, por pagar o transferencia bancaria, lo que sea m\u00e1s conveniente para ti.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                            <\/div>\n        <div  class=\"tatsu-empty-space  tatsu-30bSlGxZm  \" ><style>.tatsu-30bSlGxZm.tatsu-empty-space{height: 10px;}<\/style><\/div>            <div  class = \"tatsu-interactive-box tatsu-module  tatsu-jZcavCru0 tatsu-interactive-box-flip tatsu-interactive-box-flip-horizontal tatsu-interactive-box-align-center\" >\n                <style>.tatsu-jZcavCru0 .tatsu-interactive-box-title{color: rgba(255,255,255,1) ;}.tatsu-jZcavCru0 .tatsu-interactive-box-icon{font-size: 30px;color: #000000 ;}.tatsu-jZcavCru0 .tatsu-interactive-box-front{border-radius: 4px;background: rgba(253,126,32,1);box-shadow: 0 1px 6px 0 rgba(0,0,0,0.1);}.tatsu-jZcavCru0 .tatsu-interactive-box-back{border-radius: 4px;background: rgba(253,126,32,1);background: rgba(8,61,119,1);}.tatsu-jZcavCru0 .tatsu-interactive-box-content{color: rgba(255,255,255,1) ;}<\/style>                                                    <div class = \"tatsu-interactive-box-flip-wrap\">\n                        <div class = \"tatsu-interactive-box-front tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-header\">\n                                <div class = \"tatsu-interactive-box-icon\">\n                                    <i class = \"tatsu-icon \">\n                                    <\/i>\n                                <\/div>\n                                <div class = \"tatsu-interactive-box-title \">\n                                    \u00bfDebo presentar alg\u00fan documento al momento de retirar mi encomienda?                                <\/div>\n                            <\/div>\n                        <\/div>\n                        <div class = \"tatsu-interactive-box-back tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-content\">\n                                \n<p>Para retirar tu encomienda debes presentar tu C\u00e9dula de Identidad o mostrar alg\u00fan otro documento v\u00e1lido que compruebe quien est\u00e1 retirando la encomienda.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                            <\/div>\n        <div  class=\"tatsu-empty-space  tatsu-UIsNgSsLa  \" ><style>.tatsu-UIsNgSsLa.tatsu-empty-space{height: 10px;}<\/style><\/div>            <div  class = \"tatsu-interactive-box tatsu-module  tatsu-bayV1c3La tatsu-interactive-box-flip tatsu-interactive-box-flip-horizontal tatsu-interactive-box-align-center\" >\n                <style>.tatsu-bayV1c3La .tatsu-interactive-box-title{color: rgba(255,255,255,1) ;}.tatsu-bayV1c3La .tatsu-interactive-box-icon{font-size: 30px;color: #000000 ;}.tatsu-bayV1c3La .tatsu-interactive-box-front{border-radius: 4px;background: rgba(253,126,32,1);box-shadow: 0 1px 6px 0 rgba(0,0,0,0.1);}.tatsu-bayV1c3La .tatsu-interactive-box-back{border-radius: 4px;background: rgba(253,126,32,1);background: rgba(8,61,119,1);}.tatsu-bayV1c3La .tatsu-interactive-box-content{color: rgba(255,255,255,1) ;}<\/style>                                                    <div class = \"tatsu-interactive-box-flip-wrap\">\n                        <div class = \"tatsu-interactive-box-front tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-header\">\n                                <div class = \"tatsu-interactive-box-icon\">\n                                    <i class = \"tatsu-icon \">\n                                    <\/i>\n                                <\/div>\n                                <div class = \"tatsu-interactive-box-title \">\n                                    \u00bfC\u00f3mo puedo conocer el estado de mi env\u00edo?                                <\/div>\n                            <\/div>\n                        <\/div>\n                        <div class = \"tatsu-interactive-box-back tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-content\">\n                                \n<p>Mediante nuestra p\u00e1gina web en pesta\u00f1a seguimiento de encomienda (Debe ingresar su c\u00f3digo en may\u00fasculas) o a trav\u00e9s de nuestros canales de comunicaci\u00f3n, consultando su ODF y v\u00eda tel\u00e9fono de sucursales o whatsapp.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                            <\/div>\n        <div  class=\"tatsu-empty-space  tatsu-4_sD7l7Eyi  \" ><style>.tatsu-4_sD7l7Eyi.tatsu-empty-space{height: 10px;}<\/style><\/div>            <div  class = \"tatsu-interactive-box tatsu-module  tatsu-0QVeG6RLY tatsu-interactive-box-flip tatsu-interactive-box-flip-horizontal tatsu-interactive-box-align-center\" >\n                <style>.tatsu-0QVeG6RLY .tatsu-interactive-box-title{color: rgba(255,255,255,1) ;}.tatsu-0QVeG6RLY .tatsu-interactive-box-icon{font-size: 30px;color: #000000 ;}.tatsu-0QVeG6RLY .tatsu-interactive-box-front{border-radius: 4px;background: rgba(253,126,32,1);box-shadow: 0 1px 6px 0 rgba(0,0,0,0.1);}.tatsu-0QVeG6RLY .tatsu-interactive-box-back{border-radius: 4px;background: rgba(253,126,32,1);background: rgba(8,61,119,1);}.tatsu-0QVeG6RLY .tatsu-interactive-box-content{color: rgba(255,255,255,1) ;}<\/style>                                                    <div class = \"tatsu-interactive-box-flip-wrap\">\n                        <div class = \"tatsu-interactive-box-front tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-header\">\n                                <div class = \"tatsu-interactive-box-icon\">\n                                    <i class = \"tatsu-icon \">\n                                    <\/i>\n                                <\/div>\n                                <div class = \"tatsu-interactive-box-title \">\n                                    \u00bfCu\u00e1nto tiempo tengo para ir a retirar un env\u00edo a sucursal?                                <\/div>\n                            <\/div>\n                        <\/div>\n                        <div class = \"tatsu-interactive-box-back tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-content\">\n                                \n<p>5 d\u00edas h\u00e1biles, de la fecha acordada de entrega.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                            <\/div>\n        <div  class=\"tatsu-empty-space  tatsu-YXczwCjtdn  \" ><style>.tatsu-YXczwCjtdn.tatsu-empty-space{height: 10px;}<\/style><\/div>            <div  class = \"tatsu-interactive-box tatsu-module  tatsu-1wid4y0Fp7 tatsu-interactive-box-flip tatsu-interactive-box-flip-horizontal tatsu-interactive-box-align-center\" >\n                <style>.tatsu-1wid4y0Fp7 .tatsu-interactive-box-title{color: rgba(255,255,255,1) ;}.tatsu-1wid4y0Fp7 .tatsu-interactive-box-icon{font-size: 30px;color: #000000 ;}.tatsu-1wid4y0Fp7 .tatsu-interactive-box-front{border-radius: 4px;background: rgba(253,126,32,1);box-shadow: 0 1px 6px 0 rgba(0,0,0,0.1);}.tatsu-1wid4y0Fp7 .tatsu-interactive-box-back{border-radius: 4px;background: rgba(253,126,32,1);background: rgba(8,61,119,1);}.tatsu-1wid4y0Fp7 .tatsu-interactive-box-content{color: rgba(255,255,255,1) ;}<\/style>                                                    <div class = \"tatsu-interactive-box-flip-wrap\">\n                        <div class = \"tatsu-interactive-box-front tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-header\">\n                                <div class = \"tatsu-interactive-box-icon\">\n                                    <i class = \"tatsu-icon \">\n                                    <\/i>\n                                <\/div>\n                                <div class = \"tatsu-interactive-box-title \">\n                                    \u00bfCu\u00e1les son los horarios de las sucursales?                                <\/div>\n                            <\/div>\n                        <\/div>\n                        <div class = \"tatsu-interactive-box-back tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-content\">\n                                \n<p>El horario de atenci\u00f3n en Los Andes y San Felipe es de<br \/>Lunes a Jueves de 9:00 \u2013 14:00 y de 15:00 a 18:45 en horas. Viernes de 9:00 \u2013 14:00 y de 15:00 a 17:45.<\/p>\n<p>Sucursal de Santiago Lunes a Viernes horario continuado de 09:00 a 17:45 horas.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                            <\/div>\n        <div  class=\"tatsu-empty-space  tatsu-JjBg83k2P  \" ><style>.tatsu-JjBg83k2P.tatsu-empty-space{height: 10px;}<\/style><\/div>            <div  class = \"tatsu-interactive-box tatsu-module  tatsu-Qo5EKuBCbT tatsu-interactive-box-flip tatsu-interactive-box-flip-horizontal tatsu-interactive-box-align-center\" >\n                <style>.tatsu-Qo5EKuBCbT .tatsu-interactive-box-title{color: rgba(255,255,255,1) ;}.tatsu-Qo5EKuBCbT .tatsu-interactive-box-icon{font-size: 30px;color: #000000 ;}.tatsu-Qo5EKuBCbT .tatsu-interactive-box-front{border-radius: 4px;background: rgba(253,126,32,1);box-shadow: 0 1px 6px 0 rgba(0,0,0,0.1);}.tatsu-Qo5EKuBCbT .tatsu-interactive-box-back{border-radius: 4px;background: rgba(253,126,32,1);background: rgba(8,61,119,1);}.tatsu-Qo5EKuBCbT .tatsu-interactive-box-content{color: rgba(255,255,255,1) ;}<\/style>                                                    <div class = \"tatsu-interactive-box-flip-wrap\">\n                        <div class = \"tatsu-interactive-box-front tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-header\">\n                                <div class = \"tatsu-interactive-box-icon\">\n                                    <i class = \"tatsu-icon \">\n                                    <\/i>\n                                <\/div>\n                                <div class = \"tatsu-interactive-box-title \">\n                                    \u00bfCu\u00e1les son los canales de contacto que est\u00e1n disponibles?                                <\/div>\n                            <\/div>\n                        <\/div>\n                        <div class = \"tatsu-interactive-box-back tatsu-interactive-box-overlay\">\n                            <div class = \"tatsu-interactive-box-content\">\n                                \n<p>Los canales de contacto con nuestra empresa son: v\u00eda telef\u00f3nica con nuestras sucursales, Whatsapp, redes sociales y a trav\u00e9s del correo: contacto@paketcargo.cl<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                            <\/div>\n        <\/div><\/div><div class = \"tatsu-column-bg-image-wrap\"><div class = \"tatsu-column-bg-image\" ><\/div><\/div><div class=\"tatsu-overlay tatsu-column-overlay tatsu-animate-none\" ><\/div><\/div><style>.tatsu-row > .tatsu-aOyy8KN_KE.tatsu-column{width: 50%;}.tatsu-aOyy8KN_KE.tatsu-column > .tatsu-column-inner{border-color: rgba(255,255,255,0); }.tatsu-aOyy8KN_KE.tatsu-column > .tatsu-column-inner > .tatsu-column-overlay{mix-blend-mode: normal;}.tatsu-aOyy8KN_KE > .tatsu-column-inner > .tatsu-top-divider{z-index: 9999;}.tatsu-aOyy8KN_KE > .tatsu-column-inner > .tatsu-bottom-divider{z-index: 9999;}.tatsu-aOyy8KN_KE > .tatsu-column-inner > .tatsu-left-divider{z-index: 9999;}.tatsu-aOyy8KN_KE > .tatsu-column-inner > .tatsu-right-divider{z-index: 9999;}@media only screen and (max-width:1377px) {.tatsu-row > .tatsu-aOyy8KN_KE.tatsu-column{width: 50%;}}@media only screen and (min-width:768px) and (max-width: 1024px) {.tatsu-row > .tatsu-aOyy8KN_KE.tatsu-column{width: 50%;}}@media only screen and (max-width: 767px) {.tatsu-row > .tatsu-aOyy8KN_KE.tatsu-column{width: 100%;}}<\/style><\/div><\/div><\/div><\/div><div class=\"tatsu-section-background-wrap\"><div class = \"tatsu-section-background\" ><\/div><\/div><div class=\"tatsu-overlay tatsu-section-overlay\"><\/div><style>.tatsu-_4W3_jvuWI.tatsu-section{background-color: rgba(255,255,255,1);}.tatsu-_4W3_jvuWI{border-color: rgba(255,255,255,0); }.tatsu-_4W3_jvuWI .tatsu-section-offset-wrap{transform: translateY(-0px);}.tatsu-_4W3_jvuWI > .tatsu-bottom-divider{z-index: 9999;}.tatsu-_4W3_jvuWI > .tatsu-top-divider{z-index: 9999;}.tatsu-_4W3_jvuWI .tatsu-section-overlay{mix-blend-mode: normal;}<\/style><\/div><div  class=\"tatsu-03qoTZG_BY tatsu-section  tatsu-bg-overlay   tatsu-clearfix\" data-title=\"\"  data-headerscheme=\"background--dark\"><div class='tatsu-section-pad clearfix' data-padding='{\"d\":\"0px 0px 0px 0px\"}' data-padding-top='0px'><div class=\"tatsu-row-wrap  tatsu-wrap tatsu-row-one-col tatsu-row-has-one-cols tatsu-medium-gutter tatsu-reg-cols  tatsu-clearfix tatsu-DNZbW0S_hN\" ><style>.tatsu-DNZbW0S_hN.tatsu-row-wrap{border-color: rgba(255,255,255,0); }<\/style><div  class=\"tatsu-row \" ><div  class=\"tatsu-column  tatsu-bg-overlay tatsu-one-col tatsu-column-image-none tatsu-column-effect-none  tatsu-yZG-cn-VZ\"  data-parallax-speed=\"0\" style=\"\"><div class=\"tatsu-column-inner \" ><div class=\"tatsu-column-pad-wrap\"><div class=\"tatsu-column-pad\" ><div  class=\"tatsu-module tatsu-divider-wrap  tatsu-shyKZiruA   \"  ><style>.tatsu-shyKZiruA .tatsu-divider{height: 1px;width: 100%;background: rgba(1,22,56,1);}.tatsu-shyKZiruA.tatsu-divider-wrap{text-align: center;}.tatsu-shyKZiruA{border-color: rgba(255,255,255,0); }<\/style><hr class=\"tatsu-divider\"\/><\/div><\/div><\/div><div class = \"tatsu-column-bg-image-wrap\"><div class = \"tatsu-column-bg-image\" ><\/div><\/div><div class=\"tatsu-overlay tatsu-column-overlay tatsu-animate-none\" ><\/div><\/div><style>.tatsu-row > .tatsu-yZG-cn-VZ.tatsu-column{width: 100%;}.tatsu-yZG-cn-VZ.tatsu-column > .tatsu-column-inner{border-color: rgba(255,255,255,0); }.tatsu-yZG-cn-VZ.tatsu-column > .tatsu-column-inner > .tatsu-column-overlay{mix-blend-mode: normal;}.tatsu-yZG-cn-VZ > .tatsu-column-inner > .tatsu-top-divider{z-index: 9999;}.tatsu-yZG-cn-VZ > .tatsu-column-inner > .tatsu-bottom-divider{z-index: 9999;}.tatsu-yZG-cn-VZ > .tatsu-column-inner > .tatsu-left-divider{z-index: 9999;}.tatsu-yZG-cn-VZ > .tatsu-column-inner > .tatsu-right-divider{z-index: 9999;}@media only screen and (max-width:1377px) {.tatsu-row > .tatsu-yZG-cn-VZ.tatsu-column{width: 100%;}}@media only screen and (min-width:768px) and (max-width: 1024px) {.tatsu-row > .tatsu-yZG-cn-VZ.tatsu-column{width: 100%;}}@media only screen and (max-width: 767px) {.tatsu-row > .tatsu-yZG-cn-VZ.tatsu-column{width: 100%;}}<\/style><\/div><\/div><\/div><\/div><div class=\"tatsu-section-background-wrap\"><div class = \"tatsu-section-background\" ><\/div><\/div><div class=\"tatsu-overlay tatsu-section-overlay\"><\/div><style>.tatsu-03qoTZG_BY.tatsu-section{background-color: rgba(255,255,255,1);}.tatsu-03qoTZG_BY{border-color: rgba(255,255,255,0); }.tatsu-03qoTZG_BY .tatsu-section-offset-wrap{transform: translateY(-0px);}.tatsu-03qoTZG_BY > .tatsu-bottom-divider{z-index: 9999;}.tatsu-03qoTZG_BY > .tatsu-top-divider{z-index: 9999;}.tatsu-03qoTZG_BY .tatsu-section-overlay{mix-blend-mode: normal;}<\/style><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-392","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.paketcargo.cl\/web\/wp-json\/wp\/v2\/pages\/392","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.paketcargo.cl\/web\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.paketcargo.cl\/web\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.paketcargo.cl\/web\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.paketcargo.cl\/web\/wp-json\/wp\/v2\/comments?post=392"}],"version-history":[{"count":94,"href":"https:\/\/www.paketcargo.cl\/web\/wp-json\/wp\/v2\/pages\/392\/revisions"}],"predecessor-version":[{"id":1249,"href":"https:\/\/www.paketcargo.cl\/web\/wp-json\/wp\/v2\/pages\/392\/revisions\/1249"}],"wp:attachment":[{"href":"https:\/\/www.paketcargo.cl\/web\/wp-json\/wp\/v2\/media?parent=392"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}